Starting date: ASAP
We’re looking for a highly motivated and talented Project Manager - Payments / Billing to join Sanjow's team in Lisbon.
Your main responsibilities will be to monitor closely our Billing KPI’s, to develop tools to improve Sanjow’s billing performance and to make reporting around Billing Data. You will be also in charge of key relationships with Payment Service Providers
You should have demonstrated knowledge/passion for the e-commerce sector. We’re a small team at Sanjow, be ready to get your hands dirty!
Sanjow
We are a European e-commerce subscription group specialized in digital services. Our businesses are mainly focused on the UK and on the US.
We launched Sanjow to make admin stuff easy and we rock at it!
We are now diversifying and are working on few new projects: a Worldwide business in the Online Travel industry and two international businesses offering digital services.
Our brand's name comes from the contraction of support in Japanese ("sanjo") and flow. It is part of our brand's DNA to assist individuals and businesses with our turnkey online solutions.
You will
Work directly with senior team members to:
Supervise and manage all billing processes with our PSP (payment processing providers)
Develop and use our existing Excel tools to improve our billing performance
Monitor daily, weekly and monthly KPIs and make reporting.
Strengthen relationships with current Payment Service Providers
Search, onboard and help developing new partnerships with Payment Service Providers
Implement quality billing practices and procedures.
Manage payment disputes using our chargeback remediation solution
Implements new ideas to improve general merchant account reputation
Develop best-practice techniques along with senior team members
Get involved in future projects
Add value to business each day by providing the right information at the right time
Requirements
Degree in business management
Excellent communication and interpersonal skills.
Good organizational and time management skills.
Ability to work independently and in a team.
Strong attention to detail.
Ability to prioritize.
Ability to take the initiative.
Advanced Excel and PowerPoint skills (Ninja level is a plus)
A multicultural background is a plus, you have explored the world and ideally, speak more than two languages
Curiosity, passion, a lot of energy, ambition and a great sense of humor (or at least one we can understand)
Many great apps on your phone that you would like to share with us!
Benefits
If you join us, we aim to provide you with
A full-time position in our team
Amazing learning opportunities as a key member of our team
A unique experience in a fast-growing Lisbon startup
A diversity of day-to-day tasks
An ideal work environment (our office has the best view in town)
A really wide-angle view of the digital and the e-commerce industries
Attractive salary package with high potential bonus and participation
A unique opportunity to onboard ideas, test them and push them to users
Attractive package