Salesforce Administrator (Remote)
LetsGetChecked, Portugal

LetsGetChecked

LetsGetChecked is a leading at-home health testing company, with a platform that allows consumers to discover and access personalised health information conveniently, confidentially and accurately. We empower people to take an active role in their health to live longer, happier lives. LetsGetChecked was founded in 2015 and has corporate offices located in New York City and Dublin.

Due to our continued success and growth, we are adding a Salesforce Administrator to join our virtual team. We want someone who is hard-working, self-motivated and who can understand our custom technology platforms quickly to join us and help drive our business forward.

Salesforce Administrator

The Salesforce Administrator works with the Customer Solutions Technical Manager in Dublin to execute the ongoing development and maintenance of our Salesforce CRM platform. The successful candidate will have a record of success in implementing processes and driving adoption of Salesforce in a high growth environment and an enthusiasm to learn new business tools and processes.

The Salesforce Administrator will work with a broad range of internal partners and will work closely with our technology and business teams. You will be flexible in your approach to work and responsive to the changing requirements of a fast-growing company.

Responsibilities

• Salesforce CRM system administrator for 200+ users across Service and Sales
• Assist in developing the implementation roadmap for Salesforce in LetsGetChecked
• Assess and action all requests from Users consistent with the business roadmap
• Manage integration of Salesforce with our other business systems customer databases, telephony systems, other enterprise business applications
• Control deployment of new features into our production environment
• Support implementation and administration of other business tools Pardot, Amazon Connect, SnapLogic, Jira
• Work with CS Technical Manager to gather requirements for process implementations and improvements for stakeholders throughout the business
• Assist in training of new features to relevant users document training materials with our Lamp;D team
• Drive improvements and optimisations to ensure we are making best use of Salesforce and other internal tools

What we are looking for.

• Minimum 3 years Salesforce (ADM201) administrator experience Lightning Experience, Sales and Service Cloud, Process Builder, Flows
• High level of comfort with technology and working knowledge of Pardot, Jira and CPQ a plus
• Working knowledge of Amazon Connect or other call centre phone solutions, CTI a plus
• Working knowledge of DocuSign a plus
• Comfortable working with both Customer Service and Commercial / Customer Success functions
• Experience working in Agile environment with Jira
• Ability to work independently in a fast paced, high growth, virtual environment
• Excellent organisational, written and verbal communication skills
• Critical thinking and problem-solving skills
• Excellent collaboration skills and ability to work with all levels of staff

Why LetsGetChecked?

Together we have a common goal to help people live longer, happier lives.

We want our employees to be healthy, travel often, and have the financial resources and support they need to live a fulfilling life, both inside and outside of work. We encourage our employees to build their careers at LetsGetChecked. We run regular career training clinics, interview assistance, and encourage employees to apply for internal opportunities. We support Learning amp; Development through our partner Udemy.

Diversity, Equity amp; Inclusion

As we continue to grow, LetsGetChecked is fully committed to creating an inclusive environment where diverse backgrounds, perspectives and experiences are valued, where each and every one of our people feels that they belong and are empowered to do the best work of their career.

Job Rewards and Benefits