Italian-speaking Customer Advisor in sunny Lisbon
Europe Language Jobs, Portugal
Job Description
Are you an Italian speaking customer service enthusiast, looking for a new challenge in the beautiful, popular capital of Lisbon? Then this is the opportunity for you!
Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9.000 employees, from 82 nationalities, they are providing services in 35 languages for 64 markets.
Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector.
Why move to Portugal?
Portugal is famous for its warm weather, and generally, the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate.
As in all other countries, you will also be able to experience regional differences in Portugal depending on where in the country you choose to settle. In cities such as Lisbon and Porto, you will be able to experience a vibrant city life that offers shopping, historical and cultural experiences, while in the countryside you will experience small, pleasant villages.
- Assisting Customers via Chat, Email and Inbound Calls
- Management of changes, adjustments, complaints and any other client concern
- Depending on the project, you may be working more in sales, marketing, content moderation, technical support or Customer Service
Requirements
- Fluent in Italian and fluent English
- Willing to start an international experience work abroad
- Excellent communication and interpersonal skills and team spirit
- Able to handle confidential and/or highly sensitive information
- Experience in customer service (preferred)
- Availability to start in January 2021
Benefits
- Relocation package:
- Accommodation in a shared apartment with your own room (all expenses covered including cleaning)
- Initial flight expenses refund
- Pick-up at the airport
- Support with legal registration, tax number.
- Free annual flight to your home country
- Competitive salary + bonus if applicable
- Private health insurance
- Free Portuguese language courses, water sports, soft trekking and much more
- International career in a multicultural environment
- Possibility of cooperation with leaders in various industries
- Intensive training and familiarization phase
- Ample opportunity to grow and evolve within our organization