ServiceNow Developer
Powertalent, Portugal
Job Description
Founded in 2015 within a technology disruption group, Powertalent is a distinguished Portuguese company specializing in recruitment services.
Our wealth of experience positions us as experts in the field, excelling where others may fall short. We offer tailored consulting solutions that precisely align with your staffing needs. Collaboratively, we design and implement the most effective recruitment strategies.
Leveraging the unique strengths of our country, including its climate, gastronomy, and security, we extend nearshoring services to optimize your workforce and contribute to your growth. For those seeking a hassle-free approach, we also provide turnkey recruitment projects, allowing you to focus solely on your business priorities.
We are a company of people, for people!
Your responsibilities:
- Support ServiceNow tool, regarding configuration of the different modules (Incident, Problem, Portal Service, Mobile Aplications, etc) and data maintenance
- Analyze, gather and prioritize client requirements and configure the platform to meet these requirements
- Document and develop training material
- Provide access rights/Security Administration
- Promote a team atmosphere that is conducive to the overall accomplishment of goals, schedules, and deadlines.
Requirements
- Bachelor's degree in Computer Science or related field
- Minimum of 3 years of experience in ServiceNow development
- ServiceNow certifications (such as Certified Implementation Specialist, Certified Application Developer) are strongly preferred
- Strong knowledge of IT Service Management (ITSM) processes and best practices
- Experience in designing and implementing ServiceNow modules, including Incident Management, Problem Management, Change Management, Service Catalog, and Service Portal
- Proficiency in JavaScript, HTML, CSS, and other web technologies
- Knowledge of ServiceNow scripting and customization (Business Rules, Client Scripts, UI Policies, etc.)
- Experience in integrating ServiceNow with other enterprise systems
- Good understanding of ITIL principles and IT service delivery
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
Benefits
- Food subsidy
- Health insurance
- Continuing education and professional development