German Speaking Customer Support Agent - Fully remote from anywhere in Portugal
speakit, Portugal

Are you German speaker and looking for a new job opportunity to work fully remote from the comfort of your home? Do you live in Portugal or are you interested in living in Portugal and working fully remote (from mainland)?

Our international client in Lisbon is currently hiring German Speakers to join their team for a logistics related project. If this position sounds like you, keep reading!

Responsibilities:

• Processing pick up orders.
• Providing shipping information and quotations to customers.
• Tracing packages and requesting proof of delivery.
• Assisting customer’s needs by ordering supplies, issuing messages and complaints.
• Effective use of internal systems and functions.
• Accurate and legible completion of relevant paperwork and forms.
• Adhere to our processes and procedures.

Requirements

• Native level of German
• Fluent level of English (B2)
• Previous experience in customer support would be considered a plus.

• Passion for customer support, competitive and a risk-taker
• At least a high school diploma or completed vocational training
• European citizenship or work permit for Portugal

Benefits

• Possibility of working fully remote from anywhere in Portugal (mainland)
• Refund of the initial flight ticket to relocate to Portugal
• Two yearly flight tickets to your home country.
• Private health insurance
• Career development, learning opportunities.
• Monday to Friday working hours on shifts from 7 am to 5 pm.
• Social activities

Job Rewards and Benefits