Business Consultant is responsible for participating in functional and process facets of Oracle Retail software implementations by applying retail industry knowledge and Oracle Retail software functionality.
This is a remote position that requires the candidate to be located in Portugal. Occasional office days may be necessary for meetings, training, and company events.
Requirements
Essential Duties and Responsibilities:
- Assist in the definition of project objectives, scope, organization, timelines, and overall approach
- Consider and define implementation and integration alternatives
- Collaborate with the OLR functional team consistent with this Project Charter and the Project Plan
- Act as a contact for the system functionality advice and provide coaching to the client business process team users
- Define the system configuration requirements, identify gaps and recommend system modifications and process changes to optimally satisfy business requirements using the Oracle Retail suite of applications.
- Document functional requirements for modifications and support the design process for the client.
- Escalate project issues that cannot be resolved within his/her sphere of influence and/or authority to the Project Manager.
- Assist the client Business Process Team Leader to develop the strategy and plan the work required by the Business Process Team to support implementation.
- Perform go-live assessments to determine the readiness of the system as well as client and support teams.
- Maintain detailed knowledge of the functional capabilities and integration points of the Oracle Retail solution.
- Maintain an in-depth understanding of a subset of the following retail concepts: merchandising, inventory management, warehouse management, store operations, planning/forecasting, replenishment, and pricing.
- Assist with the documentation of ‘As Is’ business processes and the development of ‘To Be’ business processes.
- Schedule and participate in workshop sessions for clients to address the business process requirements with Oracle Retail functionality
- Ensure follow up and resolve issues arising from workshop sessions and/or related to business processes and system functionality.
- Drive test plan definition, creation and execution
- Facilitate the logging, reporting, and resolution of application issues
- Additional duties as assigned
Secondary Duties and Responsibilities:
- Support development of functional product knowledge for clients and OLR team members
- Assist in handoff to support team upon successful project completion of the implementation
Essential skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable adjustments will be considered to enable individuals with disabilities to perform the essential functions.
- Understanding of Oracle Retail solution functional concepts, integration points, and functional application knowledge
- Demonstrable record in successful large scale package software implementation
- Demonstrable experience in the definition of business process definition and improvement
- Working knowledge of the practices, procedures and principles of project management
- Ability to identify and proactively solve problems for Oracle Retail clients
- Strong client negotiation and demonstrated consulting skills
- Understands and demonstrates financial responsibility as related to the overall project budget and timelines
- Capable of driving process improvement
- Strong interpersonal skills with the ability to influence
- Ability to work with clients to build a sense of shared ownership and minimize potential resistance
- High degree of initiative, motivation and problem solving skills
- Ability to be flexible and adapt to change in a complex global organization
- Professional approach when dealing with internal and external customers, including clear and concise written and verbal communication skills
- High degree of initiative, accuracy, efficiency, and attention to detail
- Ability to maintain a positive attitude under stressful circumstances
- Ability to maintain confidentiality when dealing with proprietary information
- Proficient with MS Office applications (Word, Excel, PowerPoint)
Education and Experience:
- Degree in a Computer Science or 3+ years of related experience
- Previous consulting or participation in large-