Our vision amp; mission:
Paro is freeing business professionals from the constraints of traditional employment by empowering them to pursue meaningful work on their own terms. In turn, we are democratizing access to the business solutions that companies need.
What we deliver:
Paro provides flexible finance and accounting solutions to businesses via its network of highly vetted freelance experts. Through our proprietary AI-powered platform, we match clients with the best-fit experts to solve problems and drive growth. Our carefully curated expert community provides a range of financial services to clients, from basic bookkeeping and accounting to highly specialized corporate development and strategic advisory.
The Role:
This role will play an integral part in driving revenue through the continued support of clients and experts within our marketplace. You will be responsible for owning the customer experience through your: problem-solution mentality, organizational skills, and ability to help customers navigate relevant resources. In addition, you will also continually support the Customer Success team, Expert Operations, and all our clients through the lens of overall impact on revenue growth, client retention, and Expert engagement.
Core Responsibilities:
How you’ll add value:
Who you are:
We’re more interested in how you add to our innovative community than formal education or experience. That said, you will shine in this role if you:
Believe that in order to be successful, you need to be surrounded with others who can be their authentic selves at work while driving forward the future of work with Paro. You value taking smart risks and having your colleague’s backs. You welcome challenges and are rigorous in ensuring all voices are heard. You are open to understanding each other’s experiences and communicating effectively together. At Paro we work hard, but we also want every employee to enjoy the journey. You work collaboratively, do the right thing, never settle and put your best work into everything you do.
More about Paro
Join us as we shape the future of finance work. A mass migration to a workforce without boundaries is already underway, with many leading analysts predicting that 50% of the workforce will be freelancing by 2025. We recently raised a $25M Series B funding round led by Madrona Venture Group, with participation from existing investors Revolution Ventures, Sierra Ventures and KGC Capital, so we are ready and excited to invest in even greater growth as we disrupt the $500+bn antiquated finance and accounting industry!
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.